Privacy Policy

The Ensense site, accessible at the following address: www.byensense.com (hereinafter "the Site") is intended for the personal information of Internet users who use it. Access and use of the Site are subject to these Legal Notices and Privacy Policies detailed below as well as to applicable laws and/or regulations.

 

Connection and access to this Site imply the full and unreserved acceptance of the Internet user of all the provisions of these Privacy Policies.

Customer Care

We consider the communication with all users as special and important, the Ensense team is available by mail and social media communications in English, Spanish and French. 

Legal Notice

By virtue of article 6 of law n ° 2004-575 of June 21, 2004 on confidence in the digital economy, it is specified in this article the identity of the various stakeholders within the framework of its realization and its follow-up.

The site is edited by: DVP Plum SAS, domiciled at the following address: Immeuble Nova, 71 Boulevard Nationale, 92250 La Garenne-Colombes, registered with RCS NANTERRE 810 640 383.

 

All Internet users who browse, read, view and use the dvp plum site are considered to be users, hereinafter the "Users"

Collection of user data and compliance with the General Data Protection Regulation / Reglamentation Generale pour la Protection des Données.

This site is declared to the "Commission Nationale Informatique et Libertés" (CNIL) under the following number: 1889870

 

In addition, it complies with the provisions of Law 78-17 of 6 January 1978 relating to information technology, files and freedoms. By virtue of this, the User benefits in particular from a right of opposition (art. 32 and 38), access (art. 38 and 39) and rectification (art. 40) of the data concerning him.

Privacy & Safety

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details, comments, feedback, product reviews, recommendations, and personal profile.

 

How we collect information?

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We do not sale nor share any of your information.

How we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Cookies and other tracking tools

If you don’t want us to process your data anymore, please contact us at ensense@byplum.fr or send us a mail to 71 Boulevard National, La Garenne-Colombes, 92250, France.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at ensense@byplum.fr or send us a mail to 71 Boulevard National, La Garenne-Colombes, 92250, France.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

We do not keep any registration of any payment information provided.